Privacy Policy

Who we are

Our website address is:

In general, you can browse our website without telling us who you are or revealing any personally identifiable information about yourself.

Abecoff believes your business is no one else’s. Hence, the information you decide to share with us will be protected. To protect your privacy, Abecoff Holdings Sdn Bhd follows different principles in accordance with worldwide practices for customer privacy and data protection.

• We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone, unless you have granted us permission to do so.

• We’ll use state-of-the-art security measures to protect your information from unauthorised users.


First of all, we will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create an Account on the site or when you download free pdf, enter a competition, subscribe to email newsletters and so forth. The four primary purposes of using your personal information by us:

  • Make the site easier for you to use by not having to enter information more than once.
  • Help you quickly find products, services or information.
  • Help us create content most relevant to you.
  • Alert you to product upgrades, special offers, updated information and other new services from Abecoff Holding Sdn Bhd.


If you choose not to register or provide personal information, you can still use most of However, you will not be able to access areas that require registration.

Besides that, if you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services. For example, electronic newsletters. If you do not want us to communicate with you about other offers regarding Coffee capsules direct products, events, or services by email, postal mail, or telephone, please contact us directly that you do not wish to receive marketing messages from Abecoff Holding Sdn Bhd.


We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time under your Account Settings. There, you can:

  • View and edit personal information you have already given us.
  • Register. Once you register, you won’t need to do it again. Wherever you go on, your information stays with you. Please remember your password for login purposes.


Abecoff Holdings Sdn Bhd has taken strong measures. It is to protect the security of your personal information and ensure that your choices for its intended use are honorer. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

For security, we guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilising secure server software SSL. SSL will encrypt your personal information before it’s sent over the Internet. For this, SSL is one of the safest encryption technologies available.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Hence, your information may be stored and processed in Malaysia or any other country where Abecoff Holdings Sdn Bhd and its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

Compliance with Law and Fraud Protection

We may collect and disclose any information, including personally identifiable information necessary. It is to comply with any applicable law, regulation, legal process or governmental request. Besides that, we may collect and possibly share personally identifiable information and any other information available to us. It is used in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations. For instance, the incident involving potential threats to the physical safety of any personal or as otherwise required by law. Furthermore, we may also exchange information, including personally identifiable information, with other companies and organisations for credit fraud protection and risk reduction.

Abecoff Holdings Sdn Bhd will disclose your personal information, without notice. Only if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on Abecoff Holdings Sdn Bhd or the site.
  • Protect and defend the rights or property of Abecoff Holdings Sdn Bhd and its family of websites.
  • Act in urgent circumstances to protect the personal safety of users of Abecoff Holdings Sdn Bhd its websites, or the public.

Service Providers

For the service providers, we may share your personally identifiable information with authorised third-party partners, agents and contractors. For example, when we need to ship something to you, we must share your name and address with our couriers.

We occasionally hire other companies to provide limited services on our behalf. The services including packaging, mailing and delivering purchases, answering customer questions about products or services. Therefore, we will only provide those companies the information they need to deliver the service. They are prohibited from using that information for any other purpose.



If for some reason you believe Abecoff Holdings Sdn Bhd has not adhered to these principles, please notify us by email. We will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.


As mentioned above, every registered customer has a unique personal profile.

When you register, we create your account profile, assign a personal identification number. Then, send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across, allowing you to make a purchase, order free newsletters. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.

You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the website.

When you join us, you provide us with your contact information, including your name and email address. After that, we use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we might ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again. Conversely, we don’t use this information again without your permission.

While Abecoff Holdings Sdn Bhd and its affiliates shall take reasonable care to safeguard the information provided by you to Abecoff Holdings Sdn Bhd from unauthorised access or disclosure, Abecoff Holdings Sdn Bhd does not represent or guarantee that the safeguards will provide absolute protection.

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